{"id":2328,"date":"2025-12-29T18:28:43","date_gmt":"2025-12-29T15:28:43","guid":{"rendered":"https:\/\/ievent.bh\/?page_id=2328"},"modified":"2026-08-23T22:41:00","modified_gmt":"2026-08-23T19:41:00","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/ievent.bh\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<p class=\"ievent-lead wp-block-paragraph\">Short answers about packages, payment, invitations, and event planning. If you don\u2019t find your answer, contact us.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide ievent-faq is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What Is the Difference Between Invitation Packages?<\/summary>\n<p class=\"wp-block-paragraph\">Packages vary by guest and companion capacity, customization, paper invitation cards, and support. The packages page lists all included features and available add-ons.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How Is Payment Made?<\/summary>\n<p class=\"wp-block-paragraph\">After confirming the order, you will see the payment details and an amount-specific QR code for BenefitPay or Fawri+. Enter the order number in the transaction description; package preparation begins after payment is received and confirmed.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When Does Service Preparation Begin?<\/summary>\n<p class=\"wp-block-paragraph\">After payment review and order confirmation, the team contacts you to collect the required data and materials.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can Arabic and English Be Used?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. The website and communication experience are designed to support Arabic and English according to the service scope and approved content.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do Packages Include Event Planning?<\/summary>\n<p class=\"wp-block-paragraph\">Packages cover digital invitations and related services. Event planning is separate and is scoped and quoted after we understand your requirements.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I Request a Larger Guest Count?<\/summary>\n<p class=\"wp-block-paragraph\">Yes. Send the expected guest count and event type, and we\u2019ll recommend a custom scope.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u0647\u0644 \u064a\u0645\u0643\u0646\u0646\u064a \u0645\u0633\u062d \u0627\u0644\u062f\u0639\u0648\u0627\u062a \u0628\u0646\u0641\u0633\u064a\u061f<\/summary>\n<p class=\"wp-block-paragraph\">\u0646\u0639\u0645\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 \u062d\u0633\u0627\u0628\u0643 \u0641\u064a \u062a\u0637\u0628\u064a\u0642\u0646\u0627 \u064a\u0645\u0643\u0646\u0643 \u0645\u0633\u062d \u0627\u0644\u0623\u0643\u0648\u0627\u062f \u0645\u0628\u0627\u0634\u0631\u0629 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0643\u0627\u0645\u064a\u0631\u0627 \u0647\u0627\u062a\u0641\u0643 \u0645\u062c\u0627\u0646\u064b\u0627 \u0648\u0633\u0648\u0641 \u0646\u0648\u0641\u0631 \u0644\u0643 \u0643\u0644 \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u0627\u062a \u0648\u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0645\u0628\u0627\u0634\u0631. \u0627\u0648 \u062f\u0639\u0646\u0627 \u0646\u062a\u0648\u0644\u0649 \u0627\u0644\u0645\u0647\u0645\u0629 \u0628\u0627\u0644\u0643\u0627\u0645\u0644.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u0647\u0644 \u064a\u0645\u0643\u0646\u0646\u064a \u0625\u0636\u0627\u0641\u0629 \u0645\u062f\u0639\u0648\u064a\u0646 \u062c\u062f\u062f \u0628\u0639\u062f \u0625\u0631\u0633\u0627\u0644 \u0627\u0644\u062f\u0639\u0648\u0627\u062a\u061f<\/summary>\n<p class=\"wp-block-paragraph\">\u0646\u0639\u0645. \u064a\u0645\u0643\u0646 \u0630\u0627\u0644\u0643 \u0641\u064a \u0623\u064a \u0648\u0642\u062a \u0642\u0628\u0644 \u0628\u062f\u0621 \u0627\u0644\u062d\u062f\u062b\u061b \u0633\u064a\u0633\u062a\u0644\u0645\u0648\u0646 \u062f\u0639\u0648\u062a\u0647\u0645 \u0641\u0648\u0631\u064b\u0627 \u0623\u0648 \u062a\u064f\u062f\u0631\u064e\u062c \u0641\u064a \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u062c\u062f\u0648\u0644\u0629 \u0627\u0644\u062a\u064a \u062a\u0631\u0633\u0644 \u0641\u064a \u0648\u0642\u062a \u0645\u0648\u062d\u062f \u0641\u064a \u0643\u0644 \u064a\u0648\u0645 \u0628\u0634\u0643\u0644 \u0622\u0644\u064a \u0648 \u0628\u062d\u0633\u0628 \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u062d\u062f\u062b \u0627\u0644\u0630\u064a \u062e\u0635\u0635\u0647\u0627 \u0645\u0634\u0631\u0641 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u0627\u0644\u0627\u062a\u0641\u0627\u0642 \u0645\u0639\u0643 \u0648\u062a\u064f\u062d\u062f\u0651\u062b \u0644\u0648\u062d\u0629 \u0627\u0644\u062a\u062d\u0643\u0645 \u062a\u0644\u0642\u0627\u0626\u064a\u064b\u0651\u0627.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u0643\u064a\u0641 \u064a\u062a\u0645 \u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646 \u0644\u0644\u0646\u0638\u0627\u0645\u061f<\/summary>\n<p class=\"wp-block-paragraph\">\u064a\u0645\u0643\u0646\u0643 \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646 \u0628\u0627\u0644\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628\u0643\u060c \u0645\u0639 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u0623\u0646 \u064a\u062a\u0648\u0644\u0649 \u0641\u0631\u064a\u0642 iEvent \u0625\u0639\u062f\u0627\u062f \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0648\u0645\u0633\u0627\u0639\u062f\u062a\u0643 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629:<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li><strong>\u0625\u0636\u0627\u0641\u0629 \u0645\u062f\u0639\u0648 \u064a\u062f\u0648\u064a\u064b\u0627:<\/strong>\u00a0\u0644\u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0623\u0633\u0645\u0627\u0621 \u0648\u0627\u062d\u062f\u064b\u0627 \u0648\u0627\u062d\u062f\u064b\u0627 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u0644\u0648\u062d\u0629 \u0627\u0644\u062a\u062d\u0643\u0645.<\/li>\n\n\n\n<li><strong>\u0627\u0633\u062a\u064a\u0631\u0627\u062f Excel \u0623\u0648 CSV:<\/strong>\u00a0\u0627\u0631\u0641\u0639 \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646 \u0627\u0644\u062c\u0627\u0647\u0632\u0629 \u0648\u0633\u064a\u0642\u0648\u0645 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u0627\u0633\u062a\u064a\u0631\u0627\u062f\u0647\u0627 \u062f\u0641\u0639\u0629 \u0648\u0627\u062d\u062f\u0629.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0645\u0646 Google Sheets:<\/strong>\u00a0\u0627\u0631\u0628\u0637 \u0623\u0648 \u0627\u0633\u062a\u0648\u0631\u062f \u0642\u0627\u0626\u0645\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646 \u0645\u0628\u0627\u0634\u0631\u0629 \u0645\u0646 \u062c\u062f\u0648\u0644 Google Sheets.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0644\u0635\u0642 \u0627\u0644\u0630\u0643\u064a:<\/strong>\u00a0\u0627\u0646\u0633\u062e \u0645\u062c\u0645\u0648\u0639\u0629 \u0645\u0646 \u0627\u0644\u0623\u0633\u0645\u0627\u0621 \u0648\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u0647\u0648\u0627\u062a\u0641 \u0648\u0627\u0644\u0635\u0642\u0647\u0627 \u062f\u0641\u0639\u0629 \u0648\u0627\u062d\u062f\u0629\u060c \u0648\u0633\u064a\u0642\u0648\u0645 \u0627\u0644\u0646\u0638\u0627\u0645 \u0628\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0648\u062a\u062c\u0647\u064a\u0632\u0647\u0627 \u0644\u0644\u0625\u0636\u0627\u0641\u0629.<\/li>\n\n\n\n<li><strong>\u0631\u0627\u0628\u0637 \u062c\u0645\u0639 \u0645\u0624\u0642\u062a:<\/strong>\u00a0\u0623\u0646\u0634\u0626 \u0631\u0627\u0628\u0637\u064b\u0627 \u062e\u0627\u0635\u064b\u0627 \u0644\u062c\u0645\u0639 \u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646\u060c \u062b\u0645 \u0634\u0627\u0631\u0643\u0647 \u0645\u0639 \u0627\u0644\u0634\u062e\u0635 \u0627\u0644\u0645\u0633\u0624\u0648\u0644 \u0639\u0646 \u062a\u062c\u0647\u064a\u0632 \u0627\u0644\u0642\u0627\u0626\u0645\u0629 \u0644\u064a\u0642\u0648\u0645 \u0628\u0625\u062f\u062e\u0627\u0644 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0645\u0628\u0627\u0634\u0631\u0629.<\/li>\n\n\n\n<li><strong>\u0627\u0644\u0627\u0633\u062a\u0641\u0627\u062f\u0629 \u0645\u0646 \u0627\u0644\u0623\u0631\u0634\u064a\u0641:<\/strong>\u00a0\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0648\u0635\u0648\u0644 \u0625\u0644\u0649 \u0642\u0648\u0627\u0626\u0645 \u0648\u0628\u064a\u0627\u0646\u0627\u062a \u0633\u0627\u0628\u0642\u0629 \u0648\u0625\u0639\u0627\u062f\u0629 \u0627\u0633\u062a\u062e\u062f\u0627\u0645\u0647\u0627 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u0648\u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643 \u0642\u0627\u0626\u0645\u0629 \u062c\u0627\u0647\u0632\u0629 \u0648\u0644\u0627 \u062a\u0631\u063a\u0628 \u0641\u064a \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0639\u0645\u0644\u064a\u0629 \u0627\u0644\u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0628\u0646\u0641\u0633\u0643\u060c \u064a\u0645\u0643\u0646\u0643 \u0625\u0631\u0633\u0627\u0644\u0647\u0627 \u0625\u0644\u0649&nbsp;<strong>\u0645\u0634\u0631\u0641 \u0627\u0644\u062d\u062f\u062b<\/strong>&nbsp;\u0648\u0633\u0646\u062a\u0648\u0644\u0649 \u062a\u062c\u0647\u064a\u0632\u0647\u0627 \u0648\u0625\u062f\u062e\u0627\u0644\u0647\u0627 \u0644\u0643.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u0628\u0627\u062e\u062a\u0635\u0627\u0631:<\/strong>&nbsp;\u0633\u0648\u0627\u0621 \u0623\u0631\u062f\u062a \u0625\u0636\u0627\u0641\u0629 \u0627\u0644\u0645\u062f\u0639\u0648\u064a\u0646 \u0628\u0646\u0641\u0633\u0643\u060c \u0627\u0633\u062a\u064a\u0631\u0627\u062f \u0642\u0627\u0626\u0645\u0629 \u062c\u0627\u0647\u0632\u0629\u060c \u0644\u0635\u0642 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a\u060c \u062c\u0645\u0639\u0647\u0627 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\u0639\u062f\u0651\u0627\u062f \u0627\u0644\u062d\u0636\u0648\u0631 \u0645\u0628\u0627\u0634\u0631\u0629\u060c \u0648\u064a\u064f\u063a\u064a\u064e\u0651\u0631 \u0644\u0648\u0646 \u0627\u0644\u062d\u0627\u0644\u0629 \u0641\u064a \u0644\u0648\u062d\u0629 \u0627\u0644\u062a\u062d\u0643\u0651\u0645\u060c \u0648\u062a\u064f\u0639\u0627\u062f \u0625\u0631\u0633\u0627\u0644 \u0628\u0637\u0627\u0642\u0629 \u0627\u0644\u062f\u062e\u0648\u0644 \u0627\u0644\u0631\u0642\u0645\u064a\u0651\u0629 \u062a\u0644\u0642\u0627\u0626\u064a\u064b\u0651\u0627 \u0639\u0646\u062f \u0627\u0644\u0627\u0646\u062a\u0642\u0627\u0644 \u0645\u0646 \u00ab\u0627\u0639\u062a\u0630\u0627\u0631\u00bb \u0625\u0644\u0649 \u00ab\u062a\u0623\u0643\u064a\u062f\u00bb. \u0648\u0628\u0627\u0644\u0645\u062b\u0644\u060c \u0625\u0630\u0627 \u0628\u062f\u0651\u0644 \u0627\u0644\u0636\u064a\u0641 \u0625\u0644\u0649 \u00ab\u0627\u0639\u062a\u0630\u0627\u0631\u00bb\u060c \u062a\u064f\u0644\u063a\u0649 \u0628\u0637\u0627\u0642\u0629 \u062f\u062e\u0648\u0644\u0647 \u0641\u064a \u0627\u0644\u0625\u062d\u0635\u0627\u0621\u0627\u062a.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>\u0645\u0627\u0630\u0627 \u064a\u062d\u062f\u062b \u0625\u0630\u0627 \u0623\u062a\u0649 \u0645\u062f\u0639\u0648 \u0644\u0644\u062d\u0641\u0644 \u0628\u062f\u0648\u0646 \u062a\u0623\u0643\u064a\u062f \u0627\u0644\u062d\u0636\u0648\u0631\u061f<\/summary>\n<p class=\"wp-block-paragraph\">\u0646\u0638\u0627\u0645 iEvent \u0645\u0647\u064a\u0651\u0623 \u0644\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0647\u0630\u0627 \u0627\u0644\u0633\u064a\u0646\u0627\u0631\u064a\u0648 \u0623\u064a\u0636\u0627\u064b. \u064a\u0633\u062a\u0637\u064a\u0639 \u0645\u0634\u0631\u0641 \u0627\u0644\u062d\u062f\u062b \u0623\u0648 \u0641\u0631\u064a\u0642 \u0627\u0644\u0627\u0633\u062a\u0642\u0628\u0627\u0644:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u062a\u0633\u062c\u064a\u0644 \u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641 \u0648\u0627\u0633\u0645 \u0627\u0644\u0645\u062f\u0639\u0648 \u064a\u062f\u0648\u064a\u0627\u064b \u0639\u0628\u0631 \u0644\u0648\u062d\u0629 \u0627\u0644\u062a\u062d\u0643\u0645 \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0645\u0648\u0638\u0641 \u0627\u0644\u0645\u0633\u062d.<\/li>\n\n\n\n<li>\u0625\u062f\u0631\u0627\u062c \u0647\u0630\u0627 \u0627\u0644\u0636\u064a\u0641 \u0636\u0645\u0646 \u0627\u0644\u062a\u0642\u0627\u0631\u064a\u0631 \u0627\u0644\u0646\u0647\u0627\u0626\u064a\u0629 (\u0639\u062f\u062f \u0627\u0644\u062d\u0636\u0648\u0631 \u0627\u0644\u0641\u0639\u0644\u064a \u0648\u0639\u062f\u062f \u0627\u0644\u0630\u064a\u0646 \u0644\u0645 \u064a\u0624\u0643\u062f\u0648\u0627 \u0648\u062c\u0645\u064a\u0639 \u0627\u0644\u0623\u0633\u0645\u0627\u0621).<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">\u0642\u0631\u0627\u0631 \u0627\u0644\u0633\u0645\u0627\u062d \u0628\u0627\u0644\u062f\u062e\u0648\u0644 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\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0645\u0634\u0631\u0641 \u0627\u0644\u062e\u0627\u0635 \u0628\u0627\u0644\u062d\u062f\u062b \u0639\u0628\u0631 \u0644\u0648\u062d\u0629 \u0627\u0644\u062a\u062d\u0643\u0645 \u0623\u0648 \u0648\u0627\u062a\u0633\u0627\u0628\u060c \u0648\u0633\u064a\u0642\u0648\u0645 \u0628\u0631\u0641\u0639 \u0627\u0644\u062d\u062f \u0644\u0643 \u062e\u0644\u0627\u0644 \u062f\u0642\u0627\u0626\u0642. \u0628\u0631\u0633\u0648\u0645 \u0645\u062d\u062f\u062f\u0629 \u0644\u0644\u0632\u064a\u0627\u062f\u0627\u062a \u0627\u0644\u0628\u0633\u064a\u0637\u0629<\/p>\n<\/details>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide ievent-cta has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-x-large-font-size\">Still Need Help?<\/h2>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/contact\/\">Send Your Question<\/a><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0625\u062c\u0627\u0628\u0627\u062a \u0639\u0646 \u0628\u0627\u0642\u0627\u062a iEvent \u0648\u0627\u0644\u062f\u0641\u0639 \u0628\u0627\u0644\u062a\u062d\u0648\u064a\u0644 \u0627\u0644\u0628\u0646\u0643\u064a \u0648\u0627\u0644\u062f\u0639\u0648\u0627\u062a \u0627\u0644\u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a\u0629 \u0648\u062a\u0646\u0638\u064a\u0645 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0627\u062a.<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":100,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_ievent_seo_description_en":"Answers about iEvent packages, manual bank-transfer payment, digital invitations, and event planning.","footnotes":""},"class_list":["post-2328","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/pages\/2328","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/comments?post=2328"}],"version-history":[{"count":9,"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/pages\/2328\/revisions"}],"predecessor-version":[{"id":3089,"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/pages\/2328\/revisions\/3089"}],"wp:attachment":[{"href":"https:\/\/ievent.bh\/en\/wp-json\/wp\/v2\/media?parent=2328"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}