Frequently Asked Questions

Short answers about packages, payment, invitations, and event planning. You can also ask EVA directly if you do not find what you need.

Ask EVA directly

Ask a question and EVA will use iEvent’s approved information.

What Is the Difference Between Invitation Packages?

Packages vary by guest and companion capacity, customization, paper invitation cards, and support. The packages page lists all included features and available add-ons.

How Is Payment Made?

After confirming the order, you will see the payment details and an amount-specific QR code for BenefitPay or Fawri+. Enter the order number in the transaction description; package preparation begins after payment is received and confirmed.

When Does Service Preparation Begin?

After payment review and order confirmation, the team contacts you to collect the required data and materials.

Can Arabic and English Be Used?

Yes. The website and communication experience are designed to support Arabic and English according to the service scope and approved content.

Do Packages Include Event Planning?

Packages cover digital invitations and related services. Event planning is separate and is scoped and quoted after we understand your requirements.

Can I Request a Larger Guest Count?

Yes. Send the expected guest count and event type, and we’ll recommend a custom scope.

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